A friend came to visit and while she was in town, she wanted to know if I had a preferred cobbler. I immediately thought "well peach cobbler is one of my favorites." She was talking about a good shoemaker lol :)
I responded that I did but he was about an hour away and very busy. It could take a month to get her shoes back. But I promised to find another who could do repairs faster -- maybe even same-day fast.
After a local search of nearby cobblers, there was only one in the area that I had never used before but close enough for fast service. I immediately called and asked if it was possible to get a couple of resoles for a pair of shoes. And then the voice on the other end of the phone, almost as if to scold me, said "I'm the last of the Mohicans...the last show in town. I've got a line out of the door. Nobody does same-day service. I'm one of the last guys in the area to do repairs. I've got a stack of shoes to repair. You know I'm 72 years old. I'm almost done with this business. I've been here for 46 years....[voice trailing off]."
I was thinking what kind of sell-job was this? Or did he really want me to go away? I didn't want to let my friend down and at the same time trying to find some common ground, I responded "I know how you feel. In fact I too am one of the last of the Mohicans. I make hand-made Italian pizzelles...the old fashioned way. There are some big companies that mass produce them, but we don't. Do you know I still use the two-at-a-time irons in my bakery and make 1000s of cookies a day? There aren't many of "me" around either."
Then the tone changed.
I struck a chord.
He said "My grandmother used to make the best pizzelles! Why don't you bring those shoes in and I'll see if I can get them done for you while you wait."
And that's what happened. I brought the shoes. He fixed them in about an hour. And I left him with a stack of our Bellapizzelles.
The last of the Mohicans became a friend of Bellapizzelle at first sight.